EEF, The Manufacturers' Organisation


"We had been with our incumbent supplier for six years and had enjoyed good service. However, regular price rises were becoming an issue – especially with paper – and so it was time to check the market.

Having been with our previous supplier for so long we were keen to view our options, particularly in relation to online ordering and CSR initiatives. We were also keen to make cost reductions.  

I heard about Richard and was impressed by his industry knowledge and expertise. An objective view would undoubtedly help in assessing the alternatives so I asked him to view the existing management information.  
In just 20 minutes he completed an initial assessment and quickly found areas where major savings could be made. The core/non-core split was off balance, by more than we had imagined, and there were a number of duplicate products. Richard’s knowledge of the market, products and multiple SKUs was invaluable in recognising issues straight away.


Based on the initial assessment we decided to go ahead with a full benchmarking process. Richard assessed four suppliers including the incumbent and produced a formal report outlining potential savings, improvements, and recommendations.

We found that the management information we had lacked quality and made visibility of spend difficult. His experience enabled us to look confidently at high-level forecasts, which resulted in us taking the decision to change supplier. Red Herring oversaw the new supplier implementation on our behalf, including all shelf stock and online ordering. Richard held weekly conference calls with all parties so that we were fully informed at all times and the transition has been seamless.  

A positive move

We are delighted with Red Herring and Richard’s work on this project. The outcome has been better than expected; we achieved a 25% saving and our new supplier also delivers on CSR and other initiatives that are important to us. In addition, the process has been a positive move for the organisation; stakeholders are now enthusiastic and re-engaged with the contract which will help to stop leakage.

I couldn’t recommend Red Herring highly enough – they are knowledgeable, professional and objective. As an independent consultant, we felt confident trusting Richard’s advice, and I am glad we did. I would advise any business that is considering going to market to talk to Red Herring first!"


Louise Laughland
Financial Operations Manager, EEF, the manufacturers’ organisation

EEF is the representative voice of British manufacturing, both in the UK and Europe – fighting for more than 5,000 businesses and 2,000 direct members for over 100 years.


> Read more: client testimonial from The Wilkes Partnership

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One of our core values at Red Herring is being a business for good. This means that we raise money by donating 10% of all fees earned to the Multiple Sclerosis Society. After a recent diagnosis, this cause is close to our hearts and we are proud to support the UK’s leading MS charity that provides practical help today and the hope of a cure tomorrow for everyone living with multiple sclerosis (MS) nationwide.

Over 100,000 people in the UK have multiple sclerosis (MS). It’s unpredictable, and different for everyone. It’s often painful and exhausting, and can cause problems with how people walk, move, see, think and feel. It can make it hard for people to work, and do the things they enjoy. But it doesn’t have to be this way.

The MS Society is a community of people living with MS, scientists, campaigners, volunteers and fundraisers. We understand what life’s like with MS, and we support each other through the highs, lows and everything in between. And we’re driving research into more – and better – treatments. For everyone.

Together, we are strong enough to stop MS.

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